The Internal Requestor
Does this sound familiar?
- Are you required to complete forms that demands excessive information from you?
- Waiting for weeks to get feedback on your request? When will it start?
- Is the whole procurement process taking up much more time?
Capsulate address these challenges and aims to give you, the internal requestor, a first class procurement journey.
We often hear from internal customers that procurement is a ‘roadblock’ rather than a strategic partner. The focus on cost-cutting rather than enabling business needs can lead to inefficiencies and missed opportunities.
Mudit Garg, Procurement Expert
Boston Consulting Group
A lack of communication during the RFQ process, leaving suppliers and internal teams playing guessing games about expectations.
Elaine Porteous, Freelance consultant
Chartered Institute of Procurement & Supply
If the procurement process is seen as cumbersome or time-consuming, employees are more likely to bypass it in favor of a quicker, easier route.
Georgia Collins, Article: How to Gain Control of Maverick Spend
Procurement Magazine

With Capsulate, you gain
- Faster Processes with Better Quality. Experience shorter turnaround times without sacrificing quality. The software accelerates the process while ensuring high standards are maintained.
- Real-Time Status Updates. Always know the exact stage of your request, with automatic notifications keeping you informed throughout the process.
- Clear Timelines and Expectations. No more guessing. You’ll receive precise timelines and clear expectations for each procurement task.
- Seamless Communication. Direct and efficient communication with procurement teams, reducing back-and-forth emails and miscommunication.
- Defined Actions.Every step is outlined, so you know exactly what’s needed from you, reducing delays and confusion.
- Reduced Paperwork. Digitized workflows streamline approvals and documentation, cutting down unnecessary paperwork.
- Full Transparency. From request to delivery, you’ll have complete visibility into the procurement process, enhancing trust and accountability.